Terms of service
OVERVIEW
This website is operated by Wow‑Solutions GmbH. Throughout the site, the terms “we”, “us” and “our” refer to Öko‑Essentials. Öko‑Essentials powered by WOW‑Solutions GmbH offers you, the user, this website including all information, tools, and services available on the site on the condition that you accept all terms, policies, and notices stated here. By visiting our site and/or purchasing anything from us, you participate in our “Service” and agree to be bound by these Terms and Conditions (the “Terms”), including any additional Terms and Policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browser, vendor, customer, merchant, and/or content providers. Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to these Terms. If you do not agree to all the Terms of this Agreement, you must not access the site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms. All new features or tools added to the current store are also subject to these Terms. You may view the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace these Terms by posting updates and/or changes on our website. It is your responsibility to review this page periodically. Your continued use of or access to the site after changes are posted constitutes acceptance of those changes.
Our shop is hosted by Shopify Inc. They provide us the online e‑commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE SHOP CONDITIONS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service (including, but not limited to, copyright laws).
You must not transmit worms or viruses or any code of destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions over various networks and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website without our express written permission.
Headings used in this Agreement are for convenience only and have no legal or contractual effect.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The materials on this site are for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Your use of the site is at your own risk.
The site may contain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to change the content of the site at any time, but we are not obligated to update any information on our site. It is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO SERVICE & PRICES
Prices for our products are subject to change without notice.
We reserve the right, at any time and without notice, to modify or discontinue the Service (or any part or content thereof).
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online through the site. These products or services may have limited quantities and are subject to our return policy. Refer to our Cancellation Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in store. We cannot guarantee that your device’s display of any color will be accurate.
We reserve the right (but are not obligated) to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by‑case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at our discretion without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we change or cancel an order, we may attempt to notify you by email and/or the billing/shipping address or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our store. You agree to promptly update your account and other information, including email address and credit card numbers and expiration dates, so we can complete your transactions and contact you if needed.
Further details are available in our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third‑party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third‑party tools.
Your use of such tools is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which tools are provided by the relevant third party.
We may also, in the future, offer new services and/or features through the site (including release of new tools and resources). Such new features and/or services shall also be subject to these Terms.
SECTION 8 – THIRD PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third‑party links on this site may redirect you to third‑party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third‑party materials or websites or for any other materials, products, or services of third parties.
We are not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party websites.
You should carefully review the policies and practices of any third‑party site. Complaints, claims, concerns or questions regarding third‑party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS
If you submit comments, post creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, “Submissions”), you agree that we may edit, copy, publish, distribute, translate and otherwise use in any medium any such Submissions.
We are and shall be under no obligation (1) to maintain Submissions in confidence; (2) to pay compensation for any Submissions; or (3) to respond to any Submissions.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that violates any party’s intellectual property or these Terms.
You agree that your Submissions will not violate any rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights.
You further agree that your Submissions will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any viruses or other harmful components.
You may not use a false e‑mail address, pretend to be someone else, or otherwise mislead us as to the origin of any Submissions.
You are solely responsible for your Submissions and their accuracy. We take no responsibility and assume no liability for any Submissions posted by you or any third party.
SECTION 10 – PERSONAL DATA
Your submission of personal data through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping cost, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (even after you have submitted your order).
We undertake no obligation to update, change or clarify information in the Service or on any related website, including pricing information, unless required by law. A forced update or refresh date displayed in the Service or on a related website should not be interpreted to mean that all information in the Service or on the website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to engage in false or misleading statements; (g) to upload or transmit viruses or other harmful code; (h) to collect or track personal data about others; (i) for spam, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the Terms.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error‑free.
We do not guarantee the accuracy or reliability of any results obtained through the Service.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (unless explicitly stated by us) provided ‘as‑is’ and ‘as available’ for your use, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title or non‑infringement.
In no case shall Öko‑Essentials, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injuries, losses, claims or any direct, indirect, incidental, punitive, special or consequential damages arising out of your use of or inability to use the Service or products, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage. Since some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such jurisdictions is limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Öko‑Essentials powered by WOW‑Solutions GmbH and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claims or demands, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents referenced herein, or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be enforced to the greatest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to termination remain in effect after termination.
These Terms remain in effect until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our services or when you cease using the website.
If we reasonably believe you have violated these Terms, we may terminate this Agreement without notice. In such case, you remain liable for all amounts due through the date of termination, and we may deny you access to our services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on the site constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements by which we provide you services shall be governed by the laws of Switzerland.
SECTION 19 – CHANGES TO TErMS
You may review the most current version of the Terms at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates on our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
If you have any questions about the Terms, please contact us at info@oeko‑essentials.com.
Our contact details are:
WOW‑Solutions GmbH
info@wow‑solutions.ch
Färberstrasse 21, 8832 Wollerau